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FAQs

 

How long will my order take?

Around 3-4 days anywhere in the world. However, if the product you buy is currently out of stock we will let you know via email.

If I need to return goods what do I do?

Draggin Jeans will accept the EXCHANGE of goods. To return goods for exchange,refund or repair, please download our return form from HERE, complete it and send it back to us.

EMAIL This email address is being protected from spambots. You need JavaScript enabled to view it.

CALL + 613 9646 0377

 

What is the Draggin Jeans online return policy?

Returns must be received within 14 days of invoice date or 28 days for international orders. Items must be in their original packaging and condition, with tags attached*.

Please ensure you are faimilair with this policy prior to making any return, as this can impact the manner in which your return is processed.

Reasons: Too big, Too small, Doesnt suit me etc. If you are having trouble choosing the right style or size for you then please get in touch with someone from our friendly team who are willing to help you choose the right size for you!

*If garments are returned to us in an unsatisfactory condition, marked and/or stained then we reserve the right to withold a $15 dry cleaning fee per item. Please note Draggin is only responsible for return freight costs if it is a Draggin error.

* All garments returned for a full credit will only be applicable on garment value only.

Postal returns from the USA, what postal service do you recommend?

If returning goods to Draggin Jeans from the USA then we recommend that you use "U.S Postal Service Global Priority Mail"

Why does my invoiced amount appear different from the confirmation from your online store?

Draggin Jeans invoice in Australian dollars at the exchange rate from an international forex site on the day. Draggin Jeans quote this rate on your invoice. Please do not be alarmed. Draggin Jeans will not overcharge.

What are freight costs to my country?

All freight/shipping costs are calculated when you order at our online store. View the table below (subject to change).

AUS

1 - 3 Items = AU$14.95

3 - ∞ Items AU$21.50

All Other Countries

1 item = AU$35.00

Note: Converted to Currency of choice from the AUD Value


The prices on this website to international customers do not include local duties and taxes. Customers may be required to pay local duties in their country. There is also an freight cost added to each transaction at the time you purchase any item through the shopping cart, which is not included in the sell prices you see when viewing any product.

How do I get my size right? is there a correct way to measure myself?

Click here to read how to measure your waist/chest & view measuring diagrams.

What leg lengths do they come in?

All leg lengths are written in the sizing section on the product page.

Standard men’s leg length is a 34” inseam and standard women’s leg length is a 32” inseam. If you require longer then please have a look at Draggin Jeans Extra’s.

Draggin Jeans are longer in the leg so they cover your ankles when you are on a motorcycle. Draggin Jeans recommend you put your boots on and sit on your bike to check length before hemming.

How do clothing sizes vary country to country?

See the chart below but to be sure we recommend you measure your waist as per measuring instructions.

MENS COMPARE COUNTRY SIZES
AUS / NZ 26 28 30 32 34 36 38 40 42 44
EUROPE 42 44 46 48 50 52 54 56 58 60
UK 26 28 30 32 34 36 38 40 42 44
USA 24 26 28 30 32 34 36 38 40 42

 

WOMENS COMPARE COUNTRY SIZES
AUS / NZ 6 8 10 12 14 16
FRANCE 36 38 40 42 44 46
GERMANY 34 36 38 40 42 44
ITALY 38 40 42 44 46 48
JAPAN 5 7 9 11 13 15
UK 6 8 10 12 14 16
USA 4 6 8 10 12 14

Where should Draggin Jeans lining be on my knee?

Draggin Jeans lining should start just above the knee in standing position and the knee should still be well covered in the riding position. For riders that are very tall or those vertically challenged please review Draggin Extra’s as these have additional lining in them to ensure your knee is protected. Draggin will add more lining at an extra cost of if needed.

Can you help me on what I should buy?

Yes we are happy to advise you. We now have a huge amount of information on what people find best in lots of situations. Just tell us your needs and we`ll come back to you with our suggestions.

I'm having problems with your web site and store how can I report a problem?

All enquiries are taken seriously and we will do our very best to rectify any unforeseen problems. Please email: This email address is being protected from spambots. You need JavaScript enabled to view it. detailing as much information as possible.

Can I retro waterproof my Draggin Jeans?

We have had a number of customers use Nikwax very successfully for this purpose. Nikwax is used by many major brands where waterproofing required.

How do attached knee armour?

See attached instructions

Armour-attatchment-instructions

What is the difference between Draggin Jeans K-Legs and other Draggin Jeans pants?

All Draggin Jeans products use the same revolutionary lining so the only difference is the style. K-legs are designed to be worn as an undergarment.

I want clothing for really hot weather, what do you recommend?

If you are going riding in hot, humid weather then Draggin Jeans recommend Cargos, which are made from a light weight drill. A couple of good options for on top are Draggin Jeans Ultra-light jacket, which is made from tough cotton making it extremely breathable or Draggin Jeans K-shirt, which is made of 100% DuPont™ KEVLAR®.

How to Measure?

Your Waist

  • Please measure waist with button and zipper done UP.
  • With band pulled out firmly measure one side to the other using inches or centimetres. Our jeans will not shrink, they will give a bit after being worn for a short time so best to start firm.
  • Double the measurement = Your waist size.

Pants Image

Your Chest

Measure the largest part of your chest.

Tape goes straight around.

Breathe normally.

Measure over undergarments.

Keep tape measure comfortabley snug, not tight.

Measure to the nearest 1/4inch or 1/2cm.


Shirts Image

Back Protectors

For correct sizing on back protectors customers need to measure from top of spine to bottom of the spine.

This email address is being protected from spambots. You need JavaScript enabled to view it. your measurement and what protector you are enquiring about and we will determine the best size required for you.

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